Calls for service along Kamloops’ identified high-issue corridors rose sharply in 2025, driven largely by increased social-related calls and a major expansion of proactive enforcement and outreach.

The figures were presented Monday to the city’s Safety and Security Select Committee by Fire Chief and Protective Services Director Ken Uzeloc and Community Services Manager Will Beatty.

Community Services logged 5,389 calls across corridors such as Tranquille Road, Victoria Street and Columbia Street in 2025, up from 3,651 the year before. Tranquille Road continued to see the highest volumes, while Victoria Street recorded close to 200 additional proactive files.

“We’re seeing substantial increases in the Tranquille Road corridors,” Beatty said, “but we’re also seeing a substantial increase in proactive-related files.”

Beatty said 24-hour Community Services Officer coverage is allowing staff to address nuisance issues earlier and more consistently, while recent staffing increases have eased pressure on officers.

“When you’re carrying 50 or 60 files into your next shift, it’s taxing,” he said. “With more officers, follow-ups are happening a lot quicker.”

Kamloops Fire Rescue responses remained relatively stable year over year, rising slightly to 1,549 calls in 2025, with medical incidents continuing to dominate.

RCMP calls across the corridors increased 2% in 2025. Criminal Code calls rose by 21%, while non-criminal calls declined, reflecting a shift toward more serious incidents.

City officials also pointed to early success from the city’s situation table model, which brings first responders and social agencies together to support high-risk individuals.

“We’re seeing impacts within 24 to 48 hours,” Beatty said.

The committee received the report for information as council continues to focus on safety, social supports and livability in high-traffic areas.